The following system-wide enhancements have been made to ConcentrixCX to enhance the user experience. These do not require any configuration.
Dashboard Builder – New Datagrid Chart Type: There is a new chart type within the Datagrid Chart set – Calculation Distribution Over Time. This chart type gives users the ability to trend a single, pre- configured calculation by all available questions in the dashboard builder widget toolbox.
Users can find this new chart type in the aforementioned datagrid chart area
Users will have the same time-period options available that they do in other chart types that have trending options:
After users input the selected time period interval and number of periods to show, they can select a single question and calculation, and then the report will display the desired trending chart:
Dashboard Builder – Goal-Based Reporting: For the chart types with the Set Goal option, if that option is selected by a user, it will now include a scroll bar so that the inputs are more legible for the user as they make their selections related to this option:
Metrics View – Increase Maximum Number of Elements Shown: For all metrics views on a program, they will now display up to 5,000 individual responses/values within a specific data element. Previously, this limit was 1,000.
The following bugs have been resolved. These do not require any configuration.