We have enhanced our Weighting capabilities with a new, configurable feature. The ability to apply Weighting to certain dashboards and reporting views is now available through the filter drawer. (This enhancement requires configuration)
The Frontline Dashboard now supports up to 12 configured attributes in four rows of three. (This enhancement requires configuration)
The new Multi-Lingual interface allows users to view CX in another language. Once configured, the user can select another language from a dropdown in the bottom right corner of the screen. More than 100 languages supported, but the end user only has access to those languages that have been configured. Initially, this is only available in the web version of CX. (This enhancement requires configuration)
The date filter selection is persisted when additional filters are applied. For example, if you apply a date range then add a hierarchy filter and apply again, the originally-selected date range will remain. (This enhancement does not require configuration)
When navigating the Cross Tab Metrics view between Table and Chart, the category is now persisted. The user no longer has to re-select the category after navigation. (This enhancement does not require configuration)
The following fixes were deployed to ConcentrixCX to help improve the user experience.
Exported Survey Data
Dashboard Sharing and Responses by Question